Frequently asked questions & support documentation

• How to Check-in Attendees
• What data is provided to Exhibitors after a badge scan?
• How do I setup my Brother label printer?
• Attendee Kiosk Demo
• Which Brother label printers do you recommend for on-site badging?
• On-Site Badging: Printing a Label with a QR Code
• What templates or paper stock should I use to print my name badges?
• Why is my attendee count lower in EventHero than what's in (Eventbrite, Regonline, BusyConf, Event Espresso, other registration system)?
• What are the artwork specifications for my badge headers?
• Create a New Badge design

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• How do I download my leads?
• How does Qrious Lead Retrieval work? [Video]
• Adding Team Members to Your Exhibitor Account [Video]
• How Do I Pay for Qrious Lead Retrieval?
• How do I scan badges with my iPhone?
• Will the Qrious Lead Retrieval app work on my iPad?
• How do I scan badges with my Android smartphone?
• How do I import vCards into Salesforce?
• Can I rent a badge scanner from EventHero?
• Badge Scanning for Exhibitors on BlackBerry Phones: QR Code Scanner Pro

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